Refund Policy

Curevive is committed to providing exceptional holistic health services and products. This Refund Policy outlines the terms and conditions under which refunds or rescheduling are processed for purchases made through our platform.

1. General Refund Policy

• Eligibility for Refunds:
  • Refunds are granted only under specific conditions outlined in this policy. Most purchases and services are not eligible for refunds.
  • Refund requests must comply with the stipulated terms below.
• Non-Refundable Items:
  • All digital content, webinars, workshops, consultations, and physical products are non-refundable except under conditions stated in this policy.
• Refund Request Process:
  • Customers must contact Curevive at curevive.in@gmail.com for refund or rescheduling requests.
  • Requests must include proof of purchase (receipt or transaction ID) and detailed reasons for the request.

2. Refund Policy for Digital Products and Services

• Webinars and Workshops:
  • Refunds will not be provided for webinars and workshops.
  • In the case of technical issues or scheduling conflicts caused by Curevive, only rescheduling will be offered.
• Personalized Consultations:
  • Refunds are not available for completed consultations or partially used packages.
  • In the case of technical issues or scheduling conflicts caused by Curevive, rescheduling may be offered.

3. Refund Policy for Physical Products

• Herbal Products and Supplements:
  • Refunds are not available for physical products, including herbal products or supplements, regardless of the condition.
• Damaged or Incorrect Items:
  • If a product arrives damaged or incorrect, customers must report the issue within 48 hours of delivery.
  • Curevive will replace the product at no additional cost if the claim is verified.

4. Refund Timelines

• Refunds (if applicable) will be processed within 7-14 business days after approval.
• Refunds will be issued to the original payment method used for the purchase.
• Customers will be notified via email once the refund has been processed.

5. Changes to This Policy

Curevive reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

6. Contact Information

For questions or assistance regarding this Refund Policy, please contact us:

• Address: 166/218, Gofur Manzir, Shivaji Chowk, Bepquegal, Curchorem, Goa - 403706
• Email: curevive.in@gmail.com
• Contact Number: +91 7620259535